Add a Program Case (Expert)

1. Check the case out.
2. From the navigator window, open Case Maintenance
3. Select Case Actions and the month that you want to start the Program Case
4. Select the Add button.
5. Highlight the program case that you want to add.
6. Highlight the person(s) that you want to add into the program case
7. Depending on the program case that was selected, you will need to answer the questions about request/application dates, proration date, reinstatement questions, etc.
8. When OK is clicked, a window will open, asking" Would you like to tie this program case to an application".
9. Select Yes to open the Tie Application window.  
10. Select the Application Type from the drop down list.
11. If ACCESSNebraska or SSA Low Income Subsidy are selected, the E-App Number field will become enabled.  If Paper Application is selected, the Paper Application Form Type field will become enabled.
12. Select the Reason from the drop down list.
13. Select the Applicant Name from the box containing the names of the persons in the case.
14. Click OK to return to the Case Actions window with the case in pending status.

(07-2010)