4-002.03 Notice of Agency Action

The worker must send a Notice of Action to provide written notification of agency action to an applicant or recipient (or his/her representative) when:

1. An applicant is determined ineligible for Child Care Subsidy or a client is found ineligible at the time of verification or redetermination; and
2. A requested service is denied or provided services are to be reduced or terminated.

These notices must include a statement of what action(s) the worker intends to take, the reason(s) for the intended action, and the corresponding manual reference(s).

A Notice of Action must also be sent when an applicant is determined eligible or a client redetermined eligible for Child Care Subsidy.

4-002.03A Advance Notice

4-002.03B Adequate Notice

4-002.03C Notice Not Required

4-002.03D Service Continuation During Appeal