The individual must request mediation within 90 days following the date the notice of adverse action is mailed.
Mediation may be requested in writing. The individual may request mediation services by calling or writing the local office or the mediation center that serves the county in which the participant resides.
The Department may also request mediation. The participant has the choice whether to participate in mediation.
If the individual submits a request for mediation within ten days following the date the notice is mailed, the case manager must not take the adverse action until a decision is reached through mediation.
{10/31/09}