When Child Support Enforcement adds an instance of non-cooperation to the CHARTS system and the person causing the non-cooperation is in a program case that can be sanctioned, an alert is created to notify the N-FOCUS worker that the sanction should be imposed on the case.
When the sanction is imposed in the N-FOCUS system an automatic notice is sent to the CHARTS system that the action has been taken. CHARTS is also notified in situations where the person is not a participant in a program case that can be sanctioned.
When the person cooperates with Child Support Enforcement and the information is entered in CHARTS another alert is created to notify the N-FOCUS worker that the sanction should be lifted.
When the Sanction Task is mandatory a red X appears next to the Sanctions task . The task must be viewed before budgets can be processed when:
As long as the Non-Cooperation is effective and the Sanctions task has not been resolved the red X must be viewed each time a budget needs to be processed. The red X will be removed when the sanction action is completed or when CSE has placed an end date on the con-cooperation on CHARTS, or the worker enters a Not Imposed reason in the Sanction Task.
See Also:
(03-2010)