475 NAC 1-007.01B
When a household disagrees with the eligibility worker regarding a local office action affecting the household’s eligibility, the eligibility worker must:
1. Inform the household of its right to request a fair hearing;
2. Refer the household to any free legal representation or a legal referral service; and
3. Offer the household an agency conference.
Information on agency conferences is located at 475 NAC 1-007.04A 'Agency Conferences'.