Case Action Confirmation

WINDOW OVERVIEW:

The Case Action Confirmation window in the Case Action task is used to review the program case status before finalizing a closed or reopen action for a case that is in ineligible status.

• Reopen action: The case status is ineligible and there are no overpayments placed into a Accounts Receivable for the ineligible month(s).
• Close action: The case status is ineligible for a month(s) and then “closed’ for the come-up month.

How Do I:

Reopen Ineligible Status Cases

FIELD DESCRIPTIONS:

Message:

Program Case: This column displays the last and first name of the program case name.

Program Type: This column displays the type of program case.

Program Case Number: This column displays the program case number.

Status: This column displays the status of the program case with the most current status at the top of the list.

Reason:  This column displays the reason the case is closed or denied.

Begin Date: This field displays the begin date for the status.

End Date: This field displays the end date of the status.

ACTION BUTTONS:

	Select the OK button to accept the case action.
	Select the Cancel button to return to the Close Case Action Window.
	Select the Help button to display the help information for the active task.

 

NFO2GA5K (2006)

(03-2008)