Case Maintenance Tasks - Overview

The Case Maintenance Tasks are:

Case Actions – allows changes to expert system program cases

Other Role Actions – allows changes to essential persons and SIMP community spouse or dependent family members.

Household Status – allows changes to the household status of Master Case persons.

Participant Actions - allows changes to the person(s) in a program case that do not result in a program status change.

Program Case Name/Payee – allow the program case name or payee name to be changed.

Prorate/Expedited (SNAP) – allows the proration date and expedited indicator to be changed for SNAP program cases.

Review/ Recertification – allows review date changes and the start of the SNAP re-certification process.

In Case Maintenance Tasks a benefit month must be selected. It is very important to select the correct benefit month for the action being taken.

(11-2009)